TruMethods and myITprocess™ 
Joins The IT Glue family

The acquisition of TruMethods and integration of myITprocess™ with IT Glue
offers the most powerful, high-value virtual CIO (vCIO) software platform
to allow your MSP to build more strategic relationships with your customers.

About myITprocess™ 

myITprocessTM helps you analyze your clients’
technical environments, establish IT standards, track client feedback, and develop custom, strategic roadmaps specific to client needs. 

As a result, you minimize security breaches, adhere 
to regulatory guidelines, and win
more opportunities. 

Act as a trusted advisor
by aligning technology
and IT infrastructure
with business outcomes.


Increase revenue

Create a structured quarterly and annual IT budget plan with recommendations for technology replacement, updates, and changes.

Proactive Support

Reduce reactive support and risks by identifying technology unalignment before problems arise and plan for technology investment upfront. 

  IT Glue and myITprocess™
are better together

By leveraging the documentation in IT Glue and the TruMethods 
framework, your MSP can build efficient, repeatable processes, 
and streamline your vCIO process to win more business.

IT Glue and myITprocess™ Integration: Streamline 
vCIO process

Conducting technology audits manually 
is a thing of the past. 

If you have IT Glue and myITprocess, view
this Knowledge Base to set up the integration. 

Not a current IT Glue partner? Find out how you can enable myITprocess through TruMethods here


Out-of-the-box checklists in IT Glue based on
TruMethod's industry-approved framework and processes. 

Gain clear visibility into your business by combining the BMS reporting engine with TruMethod’s unmatched MSP knowledge and expertise.

TruMethods also strengthens
the IT Complete Operations Suite


Out-of-the-box service desk reports and KPIs in
BMS based on TruMethods recommended framework.

Ease of deployment

Out-of-the-box service desk KPIs and reports enable your MSP to analyze data and derive insights rather than try to figure out
which business-critical KPIs to track.

Align with world-class standards

Tracking service desk KPIs month over month
is the first step in truly understanding the business profitability and staffing requirements, and aligning yourself with world-class standards.

Find out how IT Glue can boost your MSP's productivity and profitability


Learn how myITprocess™
works with IT Glue

Minimize security breaches | Adhere to regulatory guidelines | Win more opportunities

Request a Demo

Ease of deployment

Deploy and utilize out-of-the-box
checklists without the need for
an advanced IT team to build
out business processes.

Proven Success

 Align your business processes with 
industry-tested and approved
best practices and frameworks from
TruMethods to drive business efficiency, consistency, and reduce errors.

 IT Glue partners can easily relate
the myITchecklist with the rest of
the workflow in IT Glue including documents, passwords,
configurations, and many more.


Centralized standards

View up-to-date IT Glue configuration information alongside vCIO standards in myITprocessTM.

Win more business

Conduct regular technology audits
with ease, to win more business. 

Identify out-of-compliance and unaligned technologies to reduce risk. 

Reduce risk